Customer reviews of Q PERFORMANCE LTD / MY1STCAR.ORG
At Q PERFORMANCE LTD / MY1STCAR.ORG we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Q PERFORMANCE LTD / MY1STCAR.ORG
All 304 customer reviews
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5
Good and knowledgeable staff
By M Khan on 04 May 2025 | Verified purchase
Good customer service and fair prices
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5
5* Experiance at Q Performance!
By Masumma Khan on 25 April 2025 | Verified purchase
We had the absolute pleasure of visiting Q Performance to view a Lexus ES, and the service we received was nothing short of exceptional. Both brothers were incredibly friendly, welcoming, and genuinely went above and beyond to make sure we felt comfortable and well taken care of throughout the entire process. Their knowledge, professionalism, and warmth created an experience that was far beyond what we expected. Words honestly can’t describe how happy we were walking away today — it felt like more than just great service; it felt like being looked after by family. Thank you both for making it such a memorable and positive experience. Highly recommended!
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5
Top dealership for cars
By Tufal Ahmed on 07 April 2025 | Verified purchase
My experience with this company has been BEUTIFUL from the very first call I made to when the car was delivered to me on time as I needed it! The owner Especially took his time extracting my bespoke needs and matching it with the right product. I would feel content only purchasing a vehicle from Q Performance in the future and would highly recommend them!!
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5
Exceptional Company!
By Hamza Arshad Ali on 11 March 2025 | Verified purchase
Amazing service, amazing customer service, I would recommend Q Performance to absolutely anyone. Enquired about the car, they managed to sort the finance application and delivery in less than 3 days. You ring and the phone is answered first time, spoke to with respect and they care about every detail, and even like to get to know you personally. Every future car for me and my family is definitely being bought from here. Could never go anywhere else.
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5
Amazing Service
By A Ali on 11 March 2025 | Verified purchase
Incredible people, not the type to leave reviews but the service recieved i couldn’t complain and have to let everyone else know about how good Q Performance are. Had a few issues they were resolved the same week the car was delivered to us. Even took the time out to deliver the car to us even though we were a few miles out of their range. This is the only company you should be looking at coming to if you ever need a car.
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5
The best in the business!
By Anonymous on 14 February 2025 | Verified purchase
Fantastic service throughout the process. The staff have been extremely helpful and honest which makes a refreshing change. The car was described accurately and the car is in fantastic condition inside and out. It can be a bit of a gamble buying second hand cars but when you are dealing with such professionals, you certainly are in safe hands with Q Performance / My First Car. They kept me well informed after the sale on collection dates. Promised to get a couple of the alloy wheels refurbished and delivered the car within 48 hours. I cannot recommend these guys enough. From a friendly service from all the staff through to providing the highest standard of cars in the country, it’s a shame I can’t give more than 5/5. Top guys, top cars and even better customer service. Well done and thank you.
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5
Best experience I've ever had buying a car
By Anonymous on 10 February 2025 | Verified purchase
Woke up Monday morning and my car decided it didn't want to work anymore and left me unable to get to work. I decided to take a day's holiday and try get a new car sorted as soon as possible. After some searching on auto trader I came across a Volvo that seemed to tick all the boxes for what i was after and the guys at Q performance absolutely smashed it when it came to customer service and bent over backwards to get the Volvo delivered to me the very same day. They understood the predicament I was in without a car and also the hassle it would cause me not having one and I honestly can't recommend these guys enough for what they have done for me they really went above and beyond to get me back on the road again. Thank you so much and you definitely have a returning customer with service like that
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5
Great service.
By Stephen Baron on 29 January 2025 | Verified purchase
Good service, nice lads .car as described.
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5
Blown away with the service and sales team
By Samantha Sutcliffe on 23 January 2025 | Verified purchase
Service was brilliant. Car was exactly as described. Really nice and professional staff. I Would definetly use again. Tanny is so lovely, everything from the way he talks and presents himself to the way he made me feel so comfortable whilst showing me the car was nothing short of amazing. It’s usually a very scary thing to do for a woman to come and have a look at a car alone, but he was so nice and immediatly made me feel at ease, he took the time to explain all the different options and things and all the buttons on the car, he let me take my time whislt test driving the car and made me feel so comfortable. Overall im so impressed with him and Q performance ltd. Its a huge shame hes taken, because i think im in love lol 🩷 Samantha Sutcliffe Preston
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5
Superb experience yet again
By Anonymous on 23 January 2025 | Verified purchase
Great experience again. Very very nice bunch of lads, always so pateince and polite and professional. The last car we purchased has been amazing without any issues. Our new car is also exactly as described. We would like to highly recommend Tanny and Naz whenever you need a new car. Amelia is lovely too x