Customer reviews of Q PERFORMANCE LTD / MY1STCAR.ORG
At Q PERFORMANCE LTD / MY1STCAR.ORG we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Q PERFORMANCE LTD / MY1STCAR.ORG
All 304 customer reviews
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5
Very professional and a pleasure to deal with.
By Anonymous on 26 May 2026 | Purchase not verified
The very first thing I would I want to say is, if you visit their unit in Audley Hall Mill, please do not put off by the surrounding area as this is in no way a reflection of the company and the service that they offer. From my initial enquiry and all throughout my interaction with Naz and Tanny, they were completely professional and incredibly polite. The communication was execllent with regards to my questions and they came back to me when they said they would without me having to chase them up ( in my experience very few companies actually care enough to do this ), and they did everything they could do to accomodate my needs. I had no problems in taking the car for a test drive and at no point was there any pressure applied to try and make me buy the car, they seemed to genuinely want me to be happy with the car and the service they provide. The car was clean and well presented and to my mind was of a good quality and a fair price. The warranty that they offer with the car also seems to be the best, and most comprehensive available compared to other dealers I've looked at. I've been in sales myself for over 30 years and these are the kind of professional, genuine people I would have wanted on my team, so it's no surprise to say that I would highly recommend dealing with them and I will happily drive from Cumbria to deal with them again in the future.
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5
Definitely recommend!
By Anonymous on 26 May 2026 | Purchase not verified
Tanny provided 5 star service from the first phone call till our walkout with the vehicle. Even on bank holiday both Tanny and his partner were happy for us to come after business hours. Perfect
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5
Great Experience - Highly Recommend
By Anonymous on 25 May 2026 | Purchase not verified
Purchased a Mercedes-Benz. Excellent service. Friendly & straight forward. Would highly recommend to anyone looking for a new car. Exactly as advertised.
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5
Perfection
By Louis M on 22 May 2026 | Purchase not verified
Great service all round. Can't stress enough how good the service was. Lovely honest guy perfect experience buying a car!!!
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5
SIMPLY THE BEST
By DAVID F on 08 May 2026 | Purchase not verified
What fabulous people. I am always nervous about buying cars from dealers, but these were the nicest, most patient, most decent people I have ever bought a car from. Thank you Tanny for my beautiful Audi Allroad. I love it. But there is more: It was when I enquired about selling my old car though them and they told me all of the all checks, repairs and deep cleaning they would do on it before they sold it, that I realised why the car I was buying off them was so fabulous. I am now going to sell my car with them. I cannot recommend them enough.
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5
By Mo R on 28 April 2026 | Purchase not verified
Amazing ****
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5
Wonderful Buying Experience
By Kyle K on 26 April 2026 | Purchase not verified
It has been a truly wonderful experience buying a car from Tanny and Naz. Two nicer people you will never meet. Tanny is very humble, warm, wise, helpful and friendly. There is no hard sell what so ever, just a commitment to giving you a superb buying experience. Very comprehensive and detailed photographs, with an accurate description of the car’s condition and all questions answered enabled me to confidently travel up from Devon. I was picked up from the station, had a wonderful chat, looked through the vehicle’s historical paperwork, before having a long test drive. The drive back to Devon was superb. I have a stunning car and am delighted with it as I know I could not have done better. Q Performance has a wonderful stock of very carefully selected used cars. I would encourage you to contact them, I definitely will when we are ready to change our next car.
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5
By Shahel L on 20 April 2026 | Purchase not verified
Fantastic and very knowledgeable
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5
Cars and treats
By Bushra H on 20 April 2026 | Purchase not verified
I recently bought a car from this company, and honestly, I couldn’t have asked for a better experience—especially as a mum of three!From the moment I arrived with my kids in tow, the team were incredibly warm, patient, and understanding. Anyone with children knows how hectic things can get, but they made us all feel completely comfortable. They were so accommodating, never rushed me, and were genuinely kind to my children, even brought them snacks and drinks, they were over the moon, which made a huge difference.Despite the distractions, they took the time to really listen to what I needed in a car—not just for me, but for my family too. Safety, space, and practicality were all taken seriously, and they helped me find the perfect car that ticks every box.The whole process was smooth, stress-free, and actually enjoyable (which is rare when you have three kids with you!). Their professionalism, patience, and family-friendly approach truly set them apart.I’m so happy with my new car and incredibly grateful for how easy they made everything. I would highly recommend them to any parent looking for a reliable car and a genuinely supportive team.
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5
By FAIZAN A on 20 April 2026 | Purchase not verified
I recently purchased a car from this company, and the entire experience was outstanding from start to finish. From the moment I walked in, I was treated with genuine professionalism and care. The team was incredibly knowledgeable, patient, and never once made me feel pressured into making a decision.They took the time to understand exactly what I was looking for and helped me find the perfect car that suited both my needs and budget. The vehicle itself was in excellent condition, exactly as described, and clearly well-prepared before collection.What really stood out was the level of customer service — transparent communication, honest advice, and a smooth, hassle-free process throughout. Everything was explained clearly, and they made what can often be a stressful experience feel easy and enjoyable.I couldn’t be happier with my purchase and would highly recommend this company to anyone looking for a reliable car and a trustworthy team. I’ll definitely be returning in the future!