Customer reviews of Q PERFORMANCE LTD / MY1STCAR.ORG
At Q PERFORMANCE LTD / MY1STCAR.ORG we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Q PERFORMANCE LTD / MY1STCAR.ORG
All 304 customer reviews
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5
Great service and more importantly, customer care
By Graham Thomas on 11 May 2025 | Verified purchase
Got a car off these guys, all good, great customer service, then after a month the car developed a headlight problem which the car repair insurance wouldn't cover. Spoke to Tanny who I'd dealt with throughout the purchase, he sorted out someone to take care of the issue which wasn't a cheap fix by any means and everything was taken care of. All I can say is buy off these guys with total confidence. Highly recommended and well worth their Autotrader rating.
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5
Great Purchase No Hassle
By Joshua Newall on 11 May 2025 | Verified purchase
From ringing them to enquire about viewing the car to buying it with no hassle Great communication with Naz who made sure they kept me up to date with what was going on They held the car for me ( Paid a small deposit) as I was waiting for an insurance claim to come through with no fuss Always worked around my needs and made buying the car a pleasure Would recommend to anyone looking to buy their next car Will always keep them in mind when buying our next car
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5
By Finlay Ackroyd on 07 May 2025 | Verified purchase
Excellent service, great guys
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5
Volvo V40
By Paul Nellist on 06 May 2025 | Verified purchase
Great service and support. Bought a car for my wife from Tanny at Q Performance, the whole experience was great and we always felt welcome. No usual salesman pressure at all rather we were treated like part of the family and left to make our own minds up about the car. After sales care is fantastic, we had some minor issues and Tanny resolved them without question, he even delivered the cat back personally. Would recommend to anyone looking for a new car.
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5
Excellent Customer Service, Great Knowledge on Cars & Lovely Staff
By Ayyaz A on 06 May 2025 | Verified purchase
I bought my second car from this company and to be honest I was mortified at the prospect of spending what was a substantial amount of money for me on a car without really having a huge amount of knowledge on cars. Danny was clearly highly trained not only in customer service but also the cars on the forecourt. Thanks gents for making the experience more comfortable and less anxious. Would highly recommend to anyone who wants to buy a quality car from decent and genuine people.
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5
Great experience
By D nellist on 06 May 2025 | Verified purchase
Friendly, knowledgeable and helpful. Got my car sorted within a couple of weeks when the abs sensor went and fab that all cars come with a 12 month warranty
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5
Honest and Transparent, Great Customer Service, A* Team
By Rees A on 05 May 2025 | Verified purchase
I am not one to leave reviews but I feel compelled since the guys at My1stcar genuinely deserve the praise. From my first conversation to the handover and beyond I felt like they actually cared about my requirements, were very transparent in regards to all the pros and made me fully aware of any concerns and blemishes the car had prior to my arrival, (was going to have to drive with young kids and tantrums to collect so thanks for not wasting my time guys). Not often you feel like a car dealer wants to make sure you get the best bang for your buck! Suffice to say I would happily recommend the team here to anyone looking to buy a car with confidence.
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5
Definitely recommended
By Anonymous on 05 May 2025 | Verified purchase
Excellent customer service throughout, I found them extremely helpful and pleasant, thank you.
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5
Highly recommend
By Sofia Harris on 05 May 2025 | Verified purchase
Purchased my first car recently and would highly recommend this company. Customer service I received was amazing start to finish. They were happy to answer all my questions and made me feel at ease. Very happy with my purchase and have already recommended to family and friends. Thankyou to everyone at Q performance. βΊοΈ
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5
By Ali Latif on 04 May 2025 | Verified purchase
Wow! Brilliant experience once again, Thank you guys! It's clear to see why these guys are rated so highly! Highly recommended!